If you run freight with DRIVO, the transportation management system (TMS) that ADCS Group deploys for carriers, brokers and owner-operators, the first thing you touch every morning is the login screen. This guide covers where the DRIVO login lives, what you can manage once you are inside, and what to do when your credentials stop working. If you do not have a DRIVO account yet, we also point you to the fastest way to get one up and running.
Where you log in to DRIVO
DRIVO is a web-based platform, so there is no desktop software to install and no license key to move between computers. You sign in from the DRIVO web portal using the email address and password created when your account was provisioned. Any laptop, tablet or phone browser works. Because the system is hosted, your load data, documents and settlement records are already waiting in your account no matter which device you log in from.
If your company was set up through ADCS Group, the team that provisioned your account can resend your access details in minutes. You can reach ADCS through the DRIVO page or submit your information through our request form and someone will get you moving again.
What you can manage after logging in
Loads, dispatch and tracking
Inside DRIVO, dispatching stops being a pile of text messages and sticky notes. You see the loads currently assigned to each truck, upcoming pick-ups and the status of every delivery in one board. When a driver confirms a pick-up or a delivery, the load record updates in real time, so a dispatcher answering a broker call has current information instead of guessing. For owner-operators wearing the dispatcher hat themselves, that single view is usually the difference between catching a problem early and discovering it after a delivery window has already been missed.
Invoicing and settlement
DRIVO keeps the money side of the operation in the same place as the loads. Once a load is delivered, the billing information you already entered flows into invoicing instead of being retyped from memory. You can see which customers owe you, how long each invoice has been open, and what your revenue looks like for the week or the month. That is the data most small carriers only see when their accountant calls with bad news.
Documents and compliance
Rate confirmations, proof of delivery, insurance certificates and carrier packets live attached to the loads they belong to. When a broker asks you to resend a signed rate con at 8 p.m., you find it in seconds. When a driver needs the delivery instructions again, you forward what you have instead of reconstructing the trip from memory. Since everything is attached to the load record, nothing depends on who is in the office that day.
Common DRIVO login problems and how to fix them
Wrong email or forgotten password
The most common login problem is simply the wrong email address. Carriers frequently have two addresses: the personal one the account was created with and the company one used day to day. If the password reset never arrives, that is usually why; it went to the other inbox. Start a reset from the login screen, and if nothing lands in either inbox within a few minutes, contact the ADCS team so we can verify the address on file and reset it for you.
Your account is not active yet
If you signed up recently, your account may still be in provisioning. New DRIVO accounts are configured with your company profile, users and rates before access is turned on, so for the first few days a login may not work. If you have not received a welcome message with your credentials, ask ADCS to confirm where provisioning stands instead of creating a second account, which only splits your data.
Someone left and you lost access
When a dispatcher or office manager leaves, companies sometimes discover nobody else remembers the login. Because ADCS manages deployments, ownership of the account can be moved to the current person in charge rather than tied to a departed employee’s inbox. This is also a good moment to remove the old user instead of just changing one password.
Who DRIVO is built for
DRIVO fits three kinds of operations. Owner-operators use it to dispatch themselves instead of paying a percentage to a dispatch service, and it typically pays for itself the first time it prevents one missed delivery. Small fleets, from two to about thirty trucks, use it to run dispatch, billing and compliance from one screen instead of three disconnected spreadsheets. Independent dispatchers use it to serve multiple carriers cleanly, with each client’s data kept in its own account.
If you also run your own authority, DRIVO pairs naturally with our expedited freight operation at ADCS Logistics: the same platform that dispatches your trucks can book loads, track revenue and keep your paperwork audit-ready.
Tips to keep your account secure
A TMS holds your customer list, your rates and your settlement data, so treat the password like a bank account. Use a unique password for the DRIVO login instead of one shared with job boards or load boards. Give each user their own login instead of sharing one, so activity is traceable to a person. When staff changes, remove old users the same week. These are five-minute habits that prevent the most expensive problems.
Frequently asked questions about DRIVO login
How do I get a DRIVO account?
DRIVO accounts are provisioned by ADCS Group. Tell us about your operation through the DRIVO page, including how many trucks you run and who needs access, and your account is set up with your company profile, users and rates. You receive your credentials directly, normally within a few business days.
Can I log in from my phone?
Yes. DRIVO is web-based, so the same login works from a phone or tablet browser. Drivers can confirm pick-ups and deliveries from the road, and an owner-operator can check the week’s revenue from the truck without anyone at a desk.
What does DRIVO cost?
Pricing depends on the size of your operation and how many users need access, so ADCS quotes it per company rather than publishing a flat rate. The fastest way to get numbers for your fleet is to request a quote; tell us how many trucks run under your authority and we will come back with a price that matches your operation.
