Privacy Policy | ADCS Group

Privacy Policy

Effective Date: January 1, 2026

ADCS Group, LLC (“ADCS Group”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, use our logistics platforms, or interact with our services.

Information We Collect

We may collect the following categories of information:

  • Name, company name, phone number, and email address
  • Shipment information submitted through forms
  • Business contact information
  • IP address and browser information
  • Website usage data
  • Operational logistics and dispatch data

How We Use Information

We may use collected information for purposes including:

  • Providing logistics, dispatch, and tracking services
  • Communicating operational updates related to loads and deliveries
  • Responding to inquiries and support requests
  • Improving system performance and user experience
  • Fraud prevention and security monitoring

SMS Communications

If you provide your phone number and explicitly opt in, ADCS Group may send SMS messages related to load coordination, dispatch updates, delivery notifications, and logistics operations.

Message frequency may vary depending on active loads and operational activity. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

Information Sharing

ADCS Group does not sell, rent, or share personal information, including phone numbers, with third parties for marketing or promotional purposes.

We may share information only when necessary to operate our services, including:

  • Logistics partners and carriers
  • Technology service providers
  • Payment processors
  • Legal or regulatory authorities when required

Data Security

We implement commercially reasonable security measures designed to protect your information. However, no system can be guaranteed to be completely secure.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze traffic.

Third-Party Services

Our platform may integrate with third-party services. We are not responsible for their privacy practices.

Data Retention

We retain information only as long as necessary for operational, legal, or contractual purposes.

Your Rights

Depending on applicable law, you may request access, correction, or deletion of your personal information.

Children's Privacy

Our services are intended for individuals over the age of 18.

Policy Updates

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Contact Information

ADCS Group, LLC
San Antonio, Texas
Email: info@myadcsgroup.com